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Administration

Plans

Understand the Free, Pro, and Enterprise plans and how each one is billed.

Speechmatics offers two self-serve plans, Free and Pro, plus Enterprise for contract-based usage.

  • Free. Get started with a $100 credit grant at no cost, with no payment card required.
  • Pro. A self-serve plan you pay for with pay-as-you-go billing, with volume and model training discounts.
  • Enterprise. A contract-based plan with dedicated support and deployment options beyond the cloud. See Enterprise.

Billing is in credits: one credit is worth one US dollar. New sign-ups receive a $100 credit grant. On Free you use these credits at no cost; on Pro you add a payment card and pay for usage beyond your granted credits through pay-as-you-go (PAYG). See Billing.

Free accounts created before 1 August 2026 receive a one-time $25 transition credit when they move to the credit model.

Prices are not listed here. For current rates, see the Speechmatics pricing page.

Upgrade to Pro​

To upgrade from Free to Pro, add a payment card on the Billing page. See Billing.

On Pro, usage draws down your granted credits first; once they are used up, Speechmatics charges your payment card. Charges are calculated to the exact second, based on the per-hour rate for each product type.

Discounts​

Pro plans can access two discounts, which can be applied at the same time. For current discount rates, see the pricing page.

Model training discount​

Enable Model training to receive a discount on your usage. Model training, also called data logging, lets Speechmatics use anonymized data to improve its models and services. You can change this setting at any time, and it applies to future usage only.

Enable Model training in Manage workspace.

Volume discount​

A volume discount applies automatically to billable usage above 500 hours per month, for each Speech to Text product type (a combination of processing mode and model, such as Realtime Enhanced).

For example, if in one month you use 800 hours of Realtime Enhanced and 400 hours of Realtime Standard, you are billed as:

  • 500 hours of Realtime Enhanced at the base rate
  • 300 hours of Realtime Enhanced at the discounted rate
  • 400 hours of Realtime Standard at the base rate

Enterprise​

Enterprise is a contract-based plan for organizations that need dedicated support or deployment options beyond the cloud. It is separate from the self-serve Free and Pro plans: billing is handled through a contract rather than pay-as-you-go, with no payment card or monthly portal billing.

Enterprise includes:

  • High-touch support. Dedicated customer support, onboarding, and solutions engineering.
  • On-prem and on-device deployment. These deployment options are available only on Enterprise. See Deployments.
  • The best available discounts and early access to new features.

To discuss an Enterprise plan, contact sales.

Next steps​

  • Billing: add a payment card, and view invoices and payments.
  • Usage: track the hours that determine your charges.